Know
your African travel partner:-Landmark Safaris
Our company is in the business of providing quality
African safari and vacation travel experiences to
both the seasoned and first time traveler. As Landmark
safaris we appreciate the implication of long distance
travel. Most importantly we realize that the long
distance African vacation is for most people a once
in a lifetime experience, we therefore go to lengths
to make it just that... a lifetime experience. As
a company we further understand the implications
of long distance travel, both financial and physical,
and in this respect we aim to provide the ideal
travel package suited to individual travel needs.
We also aim to provide the best value for money
without compromising quality and needs.
The business of Landmark safaris is to provide and
organize information of the African destination
and handle all processes in arranging an African
vacation. This we do to take all the hassles of
planning a vacation and all we ask is for you to
sit and enjoy the ride.
What are Our Key Values?
At Landmark Safaris! we are guided by our core values
– they are the source of our motivation and
the central purpose of our being here. Our values
are based on the promise of providing:
•
knowledge and understanding of our customers needs
• recognizing the customer as our top
priority
• a wide variety of highest
quality safari packages for all needs
•
reliable, accurate and quality information through
our experienced travel people
• unbeatable
personalized service delivery
• making
affordable African vacation packages for our travelers
We build on our core values daily through our people,
the brands, our promotional campaigns and our easy-on-the-pocket
pricing policies. We are defined by our core
values in the delivery of quality, highly personalized
and professional safari experiences too our esteemed
customers. To us, the buck stops with the customer
and we go out of our way not only to provide vacations
but to create, cement and nature relationships with
travelers. Such relationships have overtime proved
very critical to the very resounding success of
our business. We care.
How have we succeeded?
Landmark Safaris! success is based on the strength
of its brands and the diversity of its travel
products that both tantalize and suggest to you,
the boundless possibilities of vacationing in
Africa. The width of our distribution network
is what provides the benefits of scale in developing
exciting travel packages, and destinations, that
will give you that 'unforgettable holiday'
We do this by
• developing high-quality, strongly differentiated
travel packages and service standards with our
affiliated service providers
• extending our network of strategic travel
partners so that international guests will find
packages and tours that are attractive to them
• utilizing the benefits of global marketing
to share the 'African Experience' with travellers
of all nationalities, and enhance their lives
with new vision of life
Our Strength
• A management team with ten years of combined
travel and marketing experience
• High quality, strongly differentiated
and branded travel products
• Ability to be flexible and to react to
individual traveler needs and other change
• Extensive network of travel service providers
and worldwide agents
• Significant benefits in the areas of marketing
and technology infrastructure
• Effective distribution through technology
innovations
What’s our future like?
Our operations headquarters in Nairobi, Kenya
continues to forge strong partnerships with travel
agents around the world so as to provide affordable
safaris. Our investment in marketing, technology
and communication infrastructure makes it easier
for our sales team to maximize the value for your
holiday investment.
In Landmark Safaris! The customer is at the heart
of everything we do. All our efforts are geared
to add value and traveler’s satisfaction
from their African vacation. Our products are
marketed in over 100 countries, therefore what
we do and how we do it has far reaching implications.
We therefore prefer to do it very well. We are
very concerned of how we appear in our source
markets, and so will go to great lengths to create
good and long lasting relationships with our customers.
Truthfully over 40% of our business is made of
repeat clientele who will vouch for us anytime
and any day. Landmark safaris intends to built
the repeat business to over 60% overtime through
fostering more of such healthy market relationships.
A vacation is more than taking a break. It is
about broadening ones horizons and enhancing ones
life-style. To this end we are committed to providing
a service-driven leisure experience that is also
an education about the planet we live upon and
which our children will inherit.
Our People
Exceeding our Expectations: our professional and
highly qualified staffs are very instrumental
in making your vacation a resounding success.
We establish ambitious goals for our businesses
and ourselves and then stretch to exceed them.
We recognize that today's best is the benchmark
we must surpass tomorrow. Our standards and quality
of service has, through aiming for the stars,
reached the moon. We are incomparable in quality
and professional service delivery in Africa.
Team Work:
The success of your vacation depends on the symphony
of the booking agents, the sales team and the
driver guides with you in the field. Coordination
and teamwork is therefore very essential for the
success of your safari vacation in Africa. Landmark
personnel are continuously trained in team building
and outdoor schools to enable synchronous service
delivery; like pieces of a Swiss watch.
Career Development
We are strong proponents of personal development
of our staff members. We realize that without
continuously training our staff, we risk adapting
our service delivery in a constantly changing
industry. We undertake on-the-job training for
the staff in furthering courses like guiding,
interpretation and visitor education, visitor
handling and hospitality.
Landmark Safaris! strives to be an exceptional
place for people to work and operate on the basis
of mutual respect for all employees and insist
on the highest ethical and professional conduct.
Where do you find us in Nairobi?
The Landmark safaris headquarters are located
in the 'cultural exchange' with the German Goethe
institute and the French Alliance Francaise as
our neighbors. The Kenyan Ministry of Tourism
are also our immediate neighbors.
Located on the 16th Floor of View Park Towers,
the offices are bright and airy. The rear of the
building faces the lush green central park with
its evergreen trees and well manicured lawns and
meandering walkways. The Uhuru (freedom) highway
is lined with indigenous plant species and palms.
The falling water of fountains on the Nyayo philosophy
monument in the park provides a reminiscing backdrop
to our offices. Client meetings and staff briefings
are conducted in an ambience of freshness and
life.
We are located in one of the remote corners of
the Central Business District that borders the
shrubby, green and beautiful Capitol Hill on one
side and the busy downtown on the other. We area
therefore very centrally located and convenient
to reach.
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